FAQ – Frequently Asked Questions For Your Trip to Pinetop-Lakeside, AZ

Looking for more information? Have a look below at our most commonly asked questions. If you’re still searching for your answer, please contact our team. We will continue to update this content as time goes by.

Our cabins are priced on a per night basis. Rental rates will vary depending on the day, season, and time of year. All prices are displayed on each Cabin Page, and then also on our Prices and Policies Page.

There will be a nightly cabin rate, a cleaning fee for the entire stay, and then local tax.

Per our Terms and Conditions, You can easily reserve your cabin and pay the deposit online, however, all quoted Prices and Reservation Dates are subject to a manual verification. Any calculation error does not guarantee acceptance of inaccurate pricing.

Pinetop Vista Cabins reserves the right to correct any pricing calculation error especially in regards to Holiday Rates, Minimums, Discounts, Pet Fees, or other pricing differences.

Our cleaning fee is a one-time fee charged for the entire length of your stay. We do not build extra fees into our nightly rate to accommodate this extra cost. This fee is required to ensure our team has everything they need to properly and thoroughly clean all areas and provide fresh linens in between guests.

If you have a pet and didn’t pay a pet fee, please notify us as soon as possible. While some dogs “don’t shed”, we always go above and beyond to clean up after any guest with pets. There is a small additional fee per pet. Please see our Pricing and Policies page for more details about the cleaning and pet fees.

Absolutely! Please use our Reservation Page to do a search for your desired dates.

As a handy one-page view, we have this “All Availability” page which shows individual calendars for each cabin at a glance. This is great for group stays where you might want to rent multiple cabins together.

Regular rental times require a 14 day notice of a cancellation. Holiday stays require a 30 day notice. If canceled within that time, we will return your payment minus a $10 processing fee. If you cancel after the required notice date your deposit is forfeited.

Please notice: If your cancellation is within 72 hours of arrival, you may forfeit the entire amount of your stay. It may be possible to postpone/reschedule your trip instead of cancelling, but this is at the discretion of the Owner. Please call if you have any questions.

Still have questions? If after looking through our Prices and Policies Page, and our Terms and Conditions Page, you don’t see your question answered, please reach out to our team.